Level 1- Light Duty

Effective June 1, 2021, the National Driver Certification Program® (NDCP) is now the Towing & Recovery Operator Certification Program® (TROCP®) created in partnership with WreckMaster Inc.! The industry's best education providers are now together under the industry’s only unified certification program.

The Level 1 certification exam is intended to measure certain basic knowledge specific to light duty towing and recoveries, examples include:
 
  • Customer Service: Communication, Paperwork, Transporting passengers
  • Traffic Incident Management: MUTCD standards, Temporary traffic control (TTC), Incident command, Quick clearance
  • Workplace Safety: Personal Protective Equipment (PPE), Roadside safety
  • Light-Duty Towing Vehicle Chassis Specifications & Operation: Power systems, Ratings, Braking capacity
  • Towing / Transport / Recovery Equipment & Ratings: Wheel lifts/underlifts, Flatbeds/car carriers
  • Basic Rigging Applications & Ratings: Wire rope/cable, Chain, Straps, Primary & secondary attachment devices, Hooks
  • Principles of Resistance: Surface resistance, Damage resistance
  • Federal Motor Carrier Safety Regulations: Regulations during a tow
  • Safe Towing Procedures and Capacities: Safe towing capacity, Cribbing, Recovery plans
 

We recognize that many Level 1 towers will possess more knowledge than what is mentioned above and may possess light duty recovery skills as well. Certification exams test content knowledge, but does not address or attempt to evaluate, the certified driver’s actual job performance.


Initial Certification Instructions
Go to www.towcert.com to register and complete the certification. 

Initial Certification Pricing

  • Regular Price: $200
  • TRAA Member Price: $150 (current TRAA members only, requires discount code and subject to verification)
  • Retest Fee: $100 (reduced retesting fee only applies if retesting within registration window)

Test Delivery
TROCP exams are delivered online and proctored. Online testing is ultra-convenient as participants are able test from virtually any location with secure internet access, a web-cam, microphone, and privacy.
 

 

Recertification Instructions
Everyone with an existing NDCP certification has had an account created for them on towcert.com. You’ll need to login to your new account to register for recertification, access your records, register for new certifications, print duplicate wall certificates, order ID cards, etc. You should have received an account activation email. This email will require you to select a password to access your account. If you did not receive an account activation email, please click here.

Recertification Pricing

  • Regular Price: $100

  • TRAA Member Price: $75 (current TRAA members only, requires discount code and subject to verification) 

 


Results

  • Once earned, participants can download their own wall certificates for documentation.

  • Please note, all NDCP and TROCP certifications expire every five (5) years. Login to your account at towcert.com to start the renewal process.

  • In the unfortunate event that you fail and need to retest, another test application and retest fee will be required.

Important Details

  • As with all testing events, validating and confirming the security at testing location is subject to the discretion of the proctor.

  • By participating in the program, registered participants authorize us to include their name, level achieved, ID number, city/state/zip, and expiration information in our online certification directory and any related publications/documentation at our discretion.

Discounts: TRAA members get an exclusive 25% discount on TROCP™ and TRSCP® registrations (initial and renewal/recertifications) when using our discount code. Members, check your email for the current code.

Preparation: Want a written study guide to prepare for an initial or re-certification exam? Check out Principles of Light Duty Towing & Recovery: A Resource Guide for Light Duty Towing and Recovery Operators & Preparation Material for the Towing & Certification Program™ (TROCP™) Level 1 Exam available on Amazon in paperback and e-book formats.